Are you struggling to find a reliable place to buy forklift parts? Or maybe you are wondering where to buy forklift parts in the first place? Leavitt Machinery is here to help. Our parts distribution centers are set up and ready to provide both OEM and aftermarket parts options for a wide variety of equipment types.
The easiest way to get started with your parts order is by giving us a phone call. By speaking to one of our knowledgeable sales representatives you’ll get to enjoy fast service right when you need it most. To make the most of your time spent on the phone, there are a few pieces of information you can gather before making the call. Having this information available before calling will allow our team to immediately do an online search for your required parts. Read below or watch our video to see the full list to prepare yourself for your next replacement parts order!
The machine manufacturer or brand, model number, and the serial number.
It’s important to start with the machine manufacturer, or brand. This is the starting point for all parts searches. We will also need the model number. Every brand makes a variety of different types of equipment, all with different model numbers. The reason we need this information is because each model has its own set of requirements. The serial number of your machine is the next important number to help refine our search. Sometimes a different serial number will result in a completely different size or type of part. It’s very important that we have this information first. Knowing these three key pieces of information will help us clarify specific details we will need to begin working on your request.
Having a hard time finding this information? If you have your operator manual, it will be somewhere in there! If not, this information is always stamped onto the data plate on your piece of equipment. This can be found in a variety of places on your machine. If you are having a hard time locating your data plate, give us a call! We should be able to point you in the right direction.
A description of the parts you’re looking for, or a description of the problem you’re experiencing.
If you know the name of the part you need, that’s great. Just because you operate equipment doesn’t mean you know every tiny part involved in the machine! That’s where we come in. We can help you figure out the part you need if you explain to us the problem you are experiencing. Understanding this problem will help us guide you through determining where else we might need to look for parts and the true cause of the issue.
If your part is mast, engine, or attachment related, we will need the model and serial numbers for those pieces of your equipment.
The reason we need this extra information is because these parts of your machine may be created by a manufacturer other than your equipment manufacturer. This means there will be a different set of requirements, and totally different model and serial numbers that we need to know that are necessary to find you the right parts.
You should be able to find any mast information stamped into the mast itself somewhere near the tilt cylinder bracket. Engine information will be found stamped on the engine block. And finally any information related to an attachment will be found somewhere on the attachment itself, usually on a data plate of some sort, or stamped into the attachment.
If your part is related to the engine, we need to know what type of fuel your equipment uses.
This one is self-explanatory. We need to know the type of fuel your equipment uses to ensure that we are looking for the right type of parts. Different engine configurations require different parts. If we don’t know the fuel type, we won’t be able to find you the proper parts.
If you are looking for replacement forks, we will need some fork measurements and the mounting type.
It’s important that we find you the perfect set of replacement forks. We can only do this if we start our search with the correct measurements. You'll need to know your current fork’s length, thickness, and width. The mounting type is also important to know so that the forks can fit properly onto your machine. They will either be hook-mounted or shaft-mounted. If you’re unsure of how to measure any of these, we have a helpful guide on how to measure your forks in another blog post.
Send us pictures if you can!
A picture speaks a thousand words. A picture will likely help point us in the right direction. You are welcome to give us a call and whoever you speak to from our Parts Support Team will provide you with either a cell phone number or email address to send your pictures to.
The next time you need replacement parts, use this video and blog post as a helpful checklist to make sure you have all of the information you need before giving us a call or emailing. We are here, ready and waiting to help get you high quality OEM or Aftermarket parts, and at a great price!