Do you see limits and barriers as an opportunity?
You want it? As a Service Dispatcher, you are like the Great Wall of China. You are the first point of contact and the last point of contact for all of our customers. You will succeed in achieving 100% customer satisfaction through developing strong relationships with our technicians and customers. Occasionally, you will have a lot of jobs in progress, so you will work to bring that number down and maintain a low percentage. One last thing; the invoices are meant for our customers, so please do not keep these or take them home.
This job is not for the faint hearted. There will be some tough times where you will be managing a lot of jobs at once. But there will be other times where you are a bit more free, which is the perfect opportunity to push for your career growth and development. You will be working in a big and friendly team, where everyone gets along with one another, and you get to go on fun and social team building events. To support your success, you will get to leave the office for two weeks to attend our very own unique Leavitt University.
P.S. You will get to enjoy a work-life balance and a competitive salary and benefit package.
The Ideal Candidate
You are the ideal candidate if you’re an upbeat person who enjoys a good challenge and wants to provide your customers with an exceptionally good experience. You can manage multiple projects, tasks, and jobs, and still maintain excellent communication. Everyone you work with, colleagues or customers will never feel like they got left out in the dark. Related work experience in customer service type of dispatch is a plus, and/or experience in the customer service and administrative fields. If you have this, then take a quick look at your resume to see if you have post-secondary education in a related field.
Leavitt Machinery is one of the fastest growing materials handling equipment dealers in North America. We offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, operator training, and parts support. Our vision and spirit is entrepreneurial; it’s that spirit that has enabled us to grow from 10 to 28 branches, and to 500+ employees. We are now several times larger than our closest competitor, and we deal with over 10,000 customers.
Does Your Career Need A Lift?
If you’re ready to learn, put in the hard work, have occasional days where the work is tough, but very rewarding to your overall goals in life, Apply by sending your detailed cover letter and resume